We have openings for Seasonal Full-Time & Part-Time Call Center Representatives at our Headquarters in New Berlin, WI.
WE ARE NOT ON A BUS ROUTE. YOU MUST HAVE RELIABLE TRANSPORTATION.
TEMP-TO-HIRE OPPORTUNITIES AVAILABLE TO THOSE HIRES WITH THE BEST JOB PERFORMANCE.
Diggers Hotline, Wisconsin’s One Call Notification Center, is looking for seasonal full-time & part-time call center representatives to be responsible for answering incoming telephone calls for members, excavators, and homeowners via toll-free and local telephone lines. As a Call Center Representative, you will respond to inquiries and perform ticket locate processing duties.
Candidates with at least two years of call center experience with one employer preferred.
MINIMUM Qualifications: YOU MUST HAVE AT LEAST THE FOLLOWING EXPERIENCE TO BE CONSIDERED FOR THIS POSITION:
• Ability to speak effectively to members and other employees of the organization to express ideas articulately with confidence and tact. • Ability to compose appropriate email and fax correspondence. • Must demonstrate an ability to effectively observe, listen and understand. • Must be able to work in a team or independently with minimal supervision. • Ability to easily learn new applications & troubleshoot basic computer problems. • Ability to read & interpret documents such as policy and procedure manuals, application instructions, and maps.
HOURS: These are all full-time & part-time positions for our seasonal period through October 2010. We are looking to hire Call Center Representatives for various shifts in our 24x7 call center.
Shift availability will be discussed during the telephone & in-person interviews.
We are currently interviewing for classes beginning February 15th and March 15th. The class is four weeks in length.
YOU MUST BE AVAILABLE FROM 8am to 1pm OR 5:30pm to 10:30pm MONDAY THROUGH FRIDAY DURING THE ENTIRE TRAINING PERIOD.
WAGE: $11.25 per hour ($10 during the four week training period) not negotiable.
Diggers Hotline is a drug-free & non-smoking environment.
Diggers Hotline does require that you successfully pass a drug screen test as part of its pre-hire screening process. This MUST be done BEFORE each of the training classes start.
Submit your cover letter and resume electronically.
NO PHONE CALLS, PLEASE! We will contact ONLY those candidates we want to interview.
To begin the application process, please click here.
Diggers Hotline is Wisconsin's one-call center. Anyone in the state who is digging, excavating or disturbing the soil is required by law to contact Diggers Hotline at least three working days before beginning work.